Credit unions & building societies win Money magazine awards

03 June 2009

Credit unions and mutual building societies are among the winners in Money magazine’s 2009 Consumer Finance Awards issue, as published today.

The awards were presented at a lunch in Sydney hosted by Money magazine editor Effie Zahos and with Money magazine commentators Ross Greenwood and Paul Clitheroe.

• Building Society of the Year was won by IMB.
  The finalists were Newcastle Permanent Building Society and Heritage Building Society.
• Credit Union of the Year was won by Community Alliance Credit Union (Unicom Credit Union, Illawarra Credit Union, Western City Credit Union and Shoalhaven Credit Union).
  The finalists were Community CPS Credit Union and mecu.
• Personal Lender of the Year was won by Holiday Coast Credit Union.
• The Reader’s Choice: Service Excellence award was won by Qantas Staff Credit Union.
• Sixteen credit unions jointly won Credit Card Issuer of the Year, and they are:

Community CPS Credit Union, CUA, Australian Central Credit Union, ECU Australia, Family First Credit Union, FCCS Credit Union, Holiday Coast Credit Union, Illawarra Credit Union, Maroondah Credit Union, Memberfirst Credit Union, MyState Financial, Orange Credit Union, Powerstate Credit Union, Unicom Credit Union, University Credit Society and Warwick Credit Union.

“Congratulations to all winners and finalists on the excellent achievement of being named in the 2009 Money magazine Consumer Finance Awards. Credit unions and mutual building societies pride themselves on their outstanding customer service and great products. These awards recognise their achievements,” said Abacus CEO Louise Petschler.

“Credit unions and mutual building societies consistently rate well ahead of the banks in banking customer satisfaction surveys because they put their members first. These awards reconfirm that credit unions and building societies are giving their members what they want: outstanding customer service, excellent products, lower and fairer fees and competitive interest rates,” Ms Petschler said.

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